You are more than welcome to return your shoes for a refund as long as they meet our returns policy. That is; that they are still in their original condition (unworn) and packaging, the return is initiated within 30 days of purchase, and a return authourisation (RA) number has been obtained from us prior.
PLEASE NOTE: There are no refunds on sale product/s for change of mind. You may return your order of a sale product for an exchange of equal or greater value, or for a credit ONLY.
You can obtain your RA number by emailing us at service@thewalkingcompany.com.au any time.
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